Are you a dumbass manager?
Do you believe long hours means more productivity? Do believe controlling employees v. trusting them drives morale? Do you believe face-to-face meetings is the only way to build and sustain teams?
If you said yes to all those questions….Y
ou’re a dumbass.
I believe there to be a difference between business and customer service. Business is this “thing” people buy and sell. Customer service is more about the experience of buying and selling business.
Example: My food was DELICIOUS, but my server was miserable.
Another example is the one I explain in this video.
I could beat up the premise common sense is lost on a lot of folks, but, well, you know this. However, when the absence of common sense impacts the way you live your life, what do you do?
If you are an organizational leader, biz owner, manager, or person who makes decisions for people (instead of with them), I want to know if you’re dumb. And I have 3 questions:
1) Do you think having a remote workforce (even if only a %) is more cost effective than maintaining an office building?
2) Do you think morale would be more positive if people were given control and freedom to determine how best to be successful in their career and fulfilled in their life?
3) Do you think the organization would be more relevant (in the industry and socially) if trusting the employees were more important than controlling them.
When you give someone something to do, do you give them a purpose too? When are given something to do, do you understand the purpose?
What supports are in place at your organization to help employees meet expectations during inclement weather?
That snowbank behind me is up to my shoulder
The hustle and bustle of the Holiday season can certainly be crazy….but why? Don’t get me wrong, people can go overboard, but sometimes the way people are forced to work just gets in the way. It’s a downer to have to use vacation/personal/sick time just to get some time off to shop, be festive, or simply enjoy the Holidays with friends and family.
My wife asked me how do people do it. Maybe you have a suggestion. I know I have one…ROWE!
Organization to organization and manager to manager, for too long the approach to driving success in individuals can best be paralleled to herding cattle. The destination for the group may be the same, but is there only one way to get there?
A job description does not define who you are or what you have going on in your life. Stop allowing employers to force you to believe your job is who you are….
Too often, the working world likes to blame the personality for engagement issues or when social change is slow to happen. Don’t get me wrong, it’s tough to remove the personality from anything social, BUT sometimes you need to look at the system organizations have in place. Is it supportive? Is it innovative? Does the system encourage open communication and the opportunity for the individual to be successful?
What’s the personality of your organization’s system?
